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Port of Spain, Trinidad, April 3, 2018: Republic’s Rio Claro branch was the night's big winner at the Bank's Annual Service Excellence Awards. The Awards celebrated the achievements of staff during the 2017 Fiscal year.
The South branch also took home awards for Service Performance and Employee Engagement. Retired Rio Claro Branch Sales Manager, Jemma Persad, who was on hand to accept on the Branch's behalf, said the win was an emotional one for her as it was her last. She also said the win will do a lot for staff, giving them the momentum and drive to keep working hard to achieve their goals.
Persad went onto say that during her tenure, employee engagement was her main focus and that she made sure staff felt important and appreciated, encouraging them to learn from their mistakes, to rise above them and strive to do better.
The Bank's Managing Director, Nigel Baptiste, in delivering his opening remarks said that the Board of Directors and Executive Management Team were extremely grateful for the hard work and contributions that all staff put in, selflessly and wholeheartedly, day- in and day-out. He went onto to say that Republic Bank would not be the organisation it is without its staff whom he likened to heroes.
Among the nights other winners were Specialist Unit of the Year – Legal Services, Top Performers in Personal Lendings – Auchenskeoch - Tobago, Top Performers in Commercial Lendings – Siparia and Top Overall Performing Team – Corporate Business Centre of the Year – South.
The evening's entertainment was provided by Tenor John Thomas and joint 2018 Chutney Soca Monarch champions Neval Chatelal and Nishard Mayrhoo.
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